1. Commitment to Data Privacy & Governance
At RGNT Reborn AB (reg. no. 559467-2270) ("RGNT", "we", "us", "our"), we uphold the highest standards of data governance, security, and transparency. As a Swedish manufacturer of premium handcrafted electric motorcycles, we ensure that all personal and technical telemetry data collected through our global website, mobile applications, connected vehicles, and commercial interactions are strictly processed in compliance with the European General Data Protection Regulation (GDPR) (EU 2016/679) and applicable international privacy directives.
This Privacy Notice provides detailed information regarding how we handle, store, protect, and process data for our individual riders, commercial fleet managers, dealership network, and international business partners.
2. Data Controller Information
RGNT Reborn AB acts as the Primary Data Controller responsible for all processing activities outlined within this policy.
RGNT Reborn AB
Årnäsvägen 2, 43296 Åskloster
Sweden
Attn: Data Protection Officer
Email: [email protected]
General Enquiries: [email protected]
3. Scope of Data Collection & Purpose
3.1 Test Drive Registrations & Demo Fleet Administration
When you register for a test ride through our official portal or partner dealerships, we collect essential identity and contact credentials (such as full name, email address, phone number, location, and driver's license class). This data is processed strictly to confirm eligibility, administer test-ride appointments, ensure safety compliance, and provide relevant follow-up product documentation. Marketing communications post-test drive are sent based on legitimate interest, and recipients may opt out at any time.
Retention Period: Data collected for test ride administration is retained for up to twelve (12) months following test drive completion.
3.2 Commercial Transactions & Vehicle Purchases
When purchasing an RGNT motorcycle, spare parts, or accessories, we collect personal and commercial identifiers including your billing and shipping address, payment information, VAT identification (for B2B buyers), Vehicle Identification Number (VIN), and order history.
- Order Fulfillment: Data processing is executed to perform and deliver purchase contracts. Data is kept active during the relationship and for one (1) year thereafter.
- Payment Processing: Transactions are securely handled via encrypted payment gateways (such as Stripe). Credit card details are processed directly by certified payment providers and are never stored on RGNT servers.
- Warranty & Reclaim Management: Information regarding warranty claims, technical inspections, or vehicle returns is processed to fulfill statutory and contractual obligations. Retained for three (3) years or until legal resolution.
- Bookkeeping & Tax Compliance: In compliance with the Swedish Accounting Act (Bokföringslagen), transaction invoices and transaction records are retained for seven (7) years following the calendar year of purchase.
3.3 Connected Vehicle Telemetry & Onboard Electronics
RGNT motorcycles are equipped with advanced onboard display connectivity and Wi-Fi/cellular modules to enable real-time operational status monitoring, predictive maintenance, anti-theft tracking, and over-the-air (OTA) system updates.
| Processing Purpose | Data Categories | Legal Basis (GDPR) | Retention Period |
|---|---|---|---|
| Navigation & Mapping Real-time location, route planning, range estimates. | GPS coordinates, VIN, speed, energy consumption, battery status. | Contractual Necessity (Art. 6.1.b) | Transient processing during active navigation use only. |
| Mobile App Integration Displaying lock status, charging level, and vehicle status. | VIN, charging status, battery health, odometer readings, last known position. | Consent / Contractual Necessity (Art. 6.1.a / 6.1.b) | Maintained until account disconnection or consent withdrawal. |
| Diagnostics & Fleet Engineering Predictive maintenance, telemetry analysis, firmware optimisation. | Inverter logs, BMS metrics, fault logs, system telemetry, isolation error diagnostics. | Legitimate Interest (Art. 6.1.f) | 5 years for aggregated engineering performance review. |
| Battery Health Monitoring Evaluating cell degradation, charge cycle efficiency, and lifetime prediction. | VIN, charge frequency, thermal logs, energy throughput, power curve history. | Legitimate Interest (Art. 6.1.f) | 5 years from data acquisition. |
3.4 Mobile Application & Digital Ecosystem Services
Riders utilizing the RGNT smartphone application create a authenticated user profile linked to their vehicle's VIN. We process credentials to maintain account security, deliver critical battery charge notifications, manage remote vehicle locks, and deliver scheduled service alerts. App usage telemetry is analyzed in aggregated format to continuously refine software stability and user interface experience.
4. Data Storage, Hosting & International Transfers
All core infrastructure, database servers, and cloud telemetry databases operated by RGNT are hosted on enterprise-grade, secured servers physically located within the European Economic Area (EEA).
Where third-party service providers support operational functions (such as cloud telemetry infrastructure, international logistics partners, or transactional communication services), processing is regulated by strict Data Processing Agreements (DPAs). Any transfers of data to entities located outside the EEA are governed by European Commission-approved Standard Contractual Clauses (SCCs) or formal adequacy decisions, guaranteeing equivalent data protection standards.
5. Technical & Organizational Data Security
RGNT employs robust technical and organizational security controls to guard personal data against unauthorized access, loss, alteration, or disclosure. Key protection measures include:
- End-to-end encryption for vehicle-to-cloud telemetry transmissions.
- Role-based access controls (RBAC) and multi-factor authentication for technical support engineers.
- Regular vulnerability assessments, penetration testing, and security audits across cloud infrastructure.
- Pseudonymization and anonymization protocols applied to engineering data sets prior to analytics.
6. Data Subject Rights Under GDPR
Under European privacy laws, individuals whose personal data is processed by RGNT hold standard data protection rights:
- Right of Access: Request a complete statement and official copy of your personal data processed by RGNT.
- Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of personal data where processing is no longer required or where consent is withdrawn, subject to legal retention duties.
- Right to Restrict Processing: Request temporary suspension of data processing during verification or legal evaluation periods.
- Right to Data Portability: Obtain your data in a structured, standard, and machine-readable format for transfer to another service controller.
- Right to Object: Object at any time to data processing based on legitimate interests or direct marketing activities.
- Right to Lodge a Complaint: You have the right to submit complaints directly to competent supervisory authorities. In Sweden, the primary regulator is the Swedish Supervisory Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY).
7. Updates & Amendments
RGNT Reborn AB reserves the right to update this Privacy Policy to reflect changing regulatory requirements, operational advancements, or fleet technology updates. Any material alterations will be communicated via official site publishing or direct notification where appropriate.
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